Refund policy

30-Day Money-Back Guarantee

We stand behind Skin Coffee. If it's not right for your skin, we'll make it right.

You have 30 days from the date your order is delivered to request a refund.

Unopened product
If your product is unopened and unused, we'll refund the full purchase price, including your original shipping and handling cost.

Opened or used product
We know skincare only works if you actually try it. If you've opened and used the product within 30 days of delivery and it isn't the right fit, we'll refund the purchase price minus the original shipping and handling cost.

How to request a refund
Email us at support@skincoffeeskincare.com with your order number, and we'll walk you through the next steps. Returned products should be shipped back to us before your refund is processed.

When you'll receive your refund
Once we receive your return, we'll inspect it and process your refund within 5–7 business days. Refunds are issued to your original payment method.

Subscriptions
Each Subscribe & Save shipment is covered individually — you have 30 days from the delivery of that shipment to request a refund on it. To pause, skip, or cancel future shipments, manage your subscription anytime from your account.

The Full Routine
The same 30-day guarantee applies to the Full Routine bundle as a whole.